Mobile App Security Update - Operational Impact Notice

Effective Date : 14 August 2025

Platforms      : Apple App Store and Google Play Store

Application    : SecureKi BOTP 


OVERVIEW

To meet mandatory security compliance requirements from a government authority, the mobile app will be updated starting 14 August. This update will include the integration of additional security code.


Due to security regulations, technical details cannot be disclosed.


SUMMARY

UNAFFECTEDAll UsersThe 6-digit OTP for MFA login will continue to function without disruption

IMPACTEDApprovers

The approval workflow feature in the mobile app will be unavailable from 15 August. Due to the short-notice mandate, we are unable to address this feature in time for the release. 


The exact restoration date will be confirmed closer to the time


WORKAROUNDApproversPlease use the web portal to perform all approvals during this period


We appreciate your understanding and cooperation.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article